| The country of this property is not included in your Booking.com agreement. |
Please, contact Booking.com via the Inbox in your extranet and ask to speak to someone from "Home" team to make changes to your Legal Entity ID/Partner Card ID to advertise properties in this country. Alternatively, you can also upload a "dummy" property manually in Booking.com Extranet in new country so that it will be added to your agreement and Rentals United can push more properties in that country. When this country has been added to your Booking.com agreement, come back to your Booking.com connection and hit Retry. |
| Please make sure that your profile is filled out with address details, also please check the Arrival Information and hit Retry. |
Invalid address data. Make sure your Rentals United Company Profile is complete and this property has Arrival Information (Edit properties > Step 6) filled in. |
| Your data is still being uploaded toBooking.com. Please, check again in 24 hours. If error persists, please contact Rentals United via the Fast support form https://rentalsunited.com/en/contact-us/ |
Your data is still being uploaded to Booking.com. Please, check again in 24 hours. If error persists, please contact Rentals United via the Fast support form https://rentalsunited.com/en/contact-us/ |
| Phone number is missing. |
Please update your phone number in your profile on the platform (do not forget about the country code which you can select from the drop-down menu). Then hit Retry. |
| Check your connection to the channel. |
Please check the connection on your platform and on Booking.com - please make sure you have selected a connectivity provider as QuickConnect. If the connection isn't working please activate it. For more help click here. If the problem appears again please contact your support team. |
| Please update your number of beds. Then hit Retry. |
Your bedding was not sent to Booking.com, because the number of places in beds doesn't match the property's max. occupancy. Please, add enough beds. |
| Property is closed for operations inBooking.com. |
Please contact your account manager in Booking.com to make any changes or open the property for sales. |
| We were unable to update property's data (...). |
Please reach out to your Booking.com contact person to perform these updates manually. |
| Your e-mail address in your contact details is missing. |
Please update your e-mail in your profile on the platform. |
| The name in your contact details is missing. |
Please update your personal details in your profile on the platform. |
| No matchingBooking.com cancellation policy. Wrong policy code. |
Booking.com doesn't allow exact cancellation policy mapping. We chose the policy that best matches your cancellation policy. Please, review it in your Booking.com Extranet > Property > Policies. |
| We could not perform an update because you have duplicate cancellation policies in your listing - more than one policy with same conditions. Duplicate policy needs to be removed in Booking.com Extranet first |
Please review your cancellation policies in Booking.com Extranet and remove the unnecessary one. Then, come back here and click Retry. |
| The same property already exists in service. |
Please make sure that you haven't created the same property before. It looks like a property with the same parameters (name, address, etc) is already on Booking.com. |
| Rooms are duplicated inBooking.com. Please contact Rentals United via the Fast support form https://rentalsunited.com/en/contact-us/ |
Rooms are duplicated in Booking.com. Please contactRentals United via the Fast support form https://rentalsunited.com/en/contact-us/ |
| You have multiple taxes defined in Rentals United. We couldn't map them to Booking.com. Edit them manually in Booking.com Extranet. |
You have multiple taxes defined in Rentals United. We couldn't map them to Booking.com. Edit them manually in Booking.com Extranet. |
| You have added multiple taxes or fees of the same type. |
Please make sure your taxes and fees are not doubled. Then hit Retry. |
| You have too many taxes or fees. Booking.com allows a maximum of 5. |
Please update your taxes. Bear in mind that City tax, local tax, and VAT can be only modified manually by Booking.com Extranet. Other taxes can be modified on the platform. Then hit Retry. |
| Your postal code is incorrect. |
Please check the address of this property on Google Maps and add the correct postal code. Please, also check the postal code on your company profile. Then hit Retry. |
| The address consists of an incorrect postal code or city. |
Please correct the postal code or city name. Then hit Retry". |
| The license number for this location is mandatory for this location. |
Please update the listing with the license number and any other documents required by the legislation in property location. Then hit Retry". |
| You have not activated the connection with Booking.com for this property. |
Please check the connection between your platform and Booking.com - please make sure you have selected QuickConnect as a connectivity provider. If the connection isn't working please activate it. For more help click here. If the problem appears again contact your support team. |
| Your property is not connected to LOS pricing model. |
Please log into Booking.com Extranet > Account > Channel Manager and make sure this listing is connected to the platform as LOS. Then hit Retry. |
| Invalid Property Licence Number. |
Please update the license number of this property. Then hit Retry". |
| There is a mistake in your phone number or country code is missing. |
Please update your phone number in your profile on the platform (do not forget about the country code which you can select from the drop-down menu). Then hit Retry. |
| The country of this property is not included in your Booking.com agreement. |
Please, contact Booking.com via the Inbox in your extranet and ask to speak to someone from "Home" team to make changes to your Legal Entity ID/Partner Card ID to advertise properties in this country. When this country has been added to your Booking.com agreement, come back here and hit Retry. |
| Missing licence info data. |
Please update the license number on your property. Then hit Retry. |
| We could not send licence information for property in this location. |
Please check the license number for this location on your property. Then hit Retry. |
| Tourist License Number missing Booking.com requires it for this location and property type. |
Please update the license number on your property. Then hit Retry. |
| International dialling code missing. |
Please add an international dialling code to your phone number. Then hit Retry. |
| Property does not have kitchen or kitchenette |
Add kitchen or kitchenette to property layout or change the property type to something else than "apartment" |
| Licence number missing. |
The listing does not have a license number. Update the licence number on your property. Then hit Retry. |
| Connection error between property and Booking.com |
Please disconnect your property connected with Booking.com. Please make sure your property exists, then reconnect your property with Booking.com and click the button Refresh Rate Info. |
| Your property is in a location that doesn't yet exist in Booking.com. |
Please contactBooking.com support to create a new location in their system. |
| License number required |
The listing does not have a license number. Update your room license number. Then hit Retry. |
| We were unable to perform your requested partial update because of the following problems: (...). Most likely, your existing data in Booking.com prevents a successful update. |
Review your property data in Booking.com in the areas highlighted as problematic and make changes where necessary. Then, try a partial update again. Alternatively, perform a full content update for this listing. |
| Your price is outside bounds accepted by Booking.com. |
Please check your price (it looks too high), currency, and scaling. Then hit Retry. |
| Your price is too low. |
Please check your price (it looks too low), currency, and scaling. Then hit Retry. |
| This is just a warning - it doesn't affect your connection. Booking.com suggests the price may be too low - please check. If the price is correct, simply deactivate the rate of this property in Rentals United > Services > Booking.com > Property Settings page and reactivate it. The error will disappear shortly after. |
This is just a warning - it doesn't affect your connection. Booking.com suggests the price may be too low - please check. If the price is correct, simply deactivate the rate of this property in Rentals United > Services > Booking.com > Property Settings page and reactivate it. The error will disappear shortly after. |
| The rate/room is not active or has been deleted in Booking.com. |
Please check if the listing is active on Booking.com. If not please re-activate it on the Booking.com extranet or delete this rate on the Property Settings page on the platform. |
| This property is not ready to connect to the channel. |
Some of the data are still uploading. Please activate your property later. |
| Some data of your Tourist Licence are missing. |
Please answer all questions in the Tourist License section on the platform. Then hit Retry. |
| The price / room is not active or has been removed in Booking.com. |
Please make sure your rate is active on Booking.com. Re-activate it in Booking.com extranet or delete this rate on the Property Settings page. Then hit Retry. |
| Your rate for this property has been restricted in Booking.com because cancellation policy has been changed. Please contact Booking.com via the Inbox in your Extranet to resolve it, include yourBooking.com Hotel ID. |
Your rate for this property has been restricted in Booking.com because cancellation policy has been changed. Please contact Booking.com via the Inbox in your Extranet to resolve it, include your Booking.com Hotel ID. |
| This hotel uses old settings in Booking.com. Please contact Booking.com and ask them to change this hotel to "room level inventory". Once solved, mark the checkbox on the left and click Fix selected errors. |
This hotel has an old setting in Booking.com. Please contactBooking.com and ask them to change this hotel to "room level inventory". Once solved, mark the checkbox on the left and click Fix selected errors. |
| Could not activate apartment, because some data is not fully uploaded yet, retry later |
Could not activate apartment, because some data is not fully uploaded yet, retry later |
| You have not yet signed an agreement with Booking.com or provided your invoice details. Find the registration email from Booking.com, click on the link provided and follow the instructions. Once completed your property will automatically go live. |
You have not yet signed an agreement with Booking.com or provided your invoice details. Find the registration email from Booking.com, click on the link provided and follow the instructions. Once completed your property will automatically go live. |
| Too many numbers in the property name. |
Please reduce the numbers in the property name. Then hit Retry. |